Why do our clients choose Tulfa? There is no  other content agency on the planet that matches our pace, quality, and accuracy at scale. Every 30 seconds, a product powered by Tulfa is published somewhere in the world​. We are an extraordinary team with a purpose to prioritize you, always.

8M+

SKUs Processed

40+

Languages

20+

Industries Verticals

70+

Countries

10

Top 10 Best Places to Work

3+

Years Client Tenure

8M+

SKUS Processed

20+

Industries verticals

3+

Years Client Tenure

40+

Languages

70+

Countries

10

Best places to work

We are industry experts.

Our team members are all former retail and brand practitioners with many years of hands-on ecommerce experience  for businesses  large and small, pureplay to omnichannel. In other words, we have walked in your shoes and understand the challenges you face daily.

We are a one-stop shop.

We provide services that bring our brands closer to consumers, consumers closer to communities, and communities closer to the wider world. How we create connected customer and brand experiences is through a unified blend of disciplines and capabilities spanning the entire organization. With our global presence, brands can be assured their consumers will get an amplified brand experience in the language they speak.

The Kaizen Process.

The art of perfection is deeply engrained within Tulfa’s culture, which is why our services stand tall amongst other agencies in the industry. Our team lives by the term “Kaizen,” the Japanese code of improvement and efficiency and the inspiration for our signature process to produce faster, more accurate, and superior product content at scale.

We invest millions of dollars in R&D.

Tulfa’s research and development team of more than 40 digital shopping experts spearhead the next generation of transformative product content. Our constant innovation and imagination help you drive your products to market rapidly at scale to win on the digital shelf.

We ensure exceptional service and support.

Our customer satisfaction levels consistently beat the industry standard—and that’s how we intend to keep it. Our personal launch team, 24/7 global support, and dedicated partners ensure you’re fully set up for success.

The Secrets to our success

Focused on significant, mesurable impact.

Our value is proven by our laser focus on validating impact.

We give it everything because we care.

We’re proud of the work we do and are motivated by our clients’ successes.

Setting our sights on the unprecedented.

We truly believe that if you can imagine it, you can create it.

Global perspectives, with a global mindset.

Our team hails from all over the world, bringing diverse perspectives and experiences.

The world´s best, dedicated to you.

Our clients work with hand-picked expert teams, perfectly tailored to meet their needs.

Infectious creativity that energizes entire companies.

We generate incredible momentum that inspires organizations of all sizes.

The Secrets to Our Success

We are focused on significant, measurable impact.

Our value is proven to our clients by our laser focus on validating impact.

We give it everything because we care.

We’re proud of the work we do and are motivated by the success of our company and clients.

We set our sights on the unprecedented.

We truly believe that if you can imagine it, you can create it.

We maintain global perspectives and mindsets.

Our team hails from all over the world, bringing diverse perspectives and experiences.

We are the world's best, dedicated to you.

Our clients work with hand-picked experts who are perfectly tailored to meet their needs and lead them to success.

We carry infectious creativity that energizes entire companies.

We generate incredible momentum that inspires clients and organizations of all sizes.

NAMSHI success

Let’s work together to build
something great.

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Sr. Quality Analyst - Image Editing Process

When you join Tulfa, you set your career on track for outstanding achievement with a company that knows no limits. We’re the leader in our industry, achieving double-digit growth by helping clients make create amazing digital experiences for their consumers. Are you looking for outstanding advancement potential at a global market leader? If so, think about Tulfa Inc. The world's leading content production studio, Tulfa Inc delivers 360° rich and interactive product page content for our Fortune 500 clients to create best in class digital experiences for their consumers, every day. Come be a part of our incredible organization!

About the Role

The Senior Quality Control Technician is responsible for assuring images are delivered to our customers within the assigned specifications at or above the expected level of quality.  The Senior QC Tech also controls the file delivery, task delegation and workflow within the studio. 

Responsibilities

  • Quality verification of all images produced in the studio 
  • Work directly with photographers, the QC manager and the studio manager to provide feedback on the images that do not meet specifications 
  • Track photographer reshoots per studio manager’s requirements 
  • Export images from shoots using the proper naming conventions 
  • Create export templates 
  • Verify export accuracy according to customer requirements 
  • Manage the post production workflow 
  • Keep accurate records of what was sent and received 
  • Communicate with vendors regarding retouching instructions, using whatever methods are necessary (mark up images, detailed written instructions etc.) 
  • Verify all post production requirements were correctly completed 
  • Make sure deadlines are being adhered to and notify manager if delays are expected 
  • Keep accurate performance reports for post-production vendors 
  • Final delivery to clients 
  • Verify images for quality, proper naming conventions, and proper file configurations 
  • Reconcile image/data discrepancies 
  • Correctly uploading to the File Management System 
  • Interact with the appropriate department managers to resolve customer questions and problems as they arise 
  • Communicate with clients as necessary 
  • Assist in creating and working within the established workflows and processes to ensure customer satisfaction 
  • Delegating daily tasks to team members, ensuring they are completed in a timely manor 
  • Perform quality spot checks on work completed by QC Image Techs 
  • Use independent judgement to problem solve and make recommendations to improve efficiency 
  • Facilitate a team-oriented environment that is focused on client needs 
  • Ensure less than 1% error rate on file deliveries 

Qualifications and Skills

  • Professional leadership experience 
  • Advanced knowledge of digital imagery, file handling, and editing software, in order to manage real-time quality review and provide constructive feedback to the photographers, including but not limited to Adobe Photoshop, Bridge and Lightroom. 
  • Knowledge of Illustrator and InDesign is a plus 
  • Working knowledge of Image Magick or similar batch processing software is also a plus 
  • Advanced knowledge of image editing applications in order to coordinate the post-production process and execute virtual training sessions as needed 
  • Ability to find and reconcile discrepancies between large amounts of images and data 
  • Experience with the GS1 specification and able to coach and train others in using it to evaluate image sets 
  • Good understanding of photography principles such as lighting, composition, white balance, etc. 
  • Ability to balance many tasks at once and switch between tasks quickly 
  • Advanced computer literacy in Mac OS and Windows 
  • Proficient in Excel, including filtering and comparing data and performing data merges using the VLOOKUP tool 
  • Advanced knowledge of Photoshop, including the pen tool, curves, levels, and selective color correction 
  • Batch editing experience 
  • Experience with the GS1 specification and able to coach and train others in using it to evaluate image sets 

Benefits

  • Outstanding compensation. We offer best in the industry salaries and generous benefits; including a robust time off allowance and great “perks”. 
  • A collaborative, positive culture. You’ll work with people who are as enthusiastic, smart and driven as you are. You’ll be managed by the best too. 
  • We offer the excitement of a fast-paced entrepreneurial workplace and the professional growth opportunities of an established global organization along with limitless growth and learning opportunities 
  • You’ll work with smart people, receive continual investment in your talent and learn about the latest in all things digital. 

If you enjoy challenge, quality check process and are optimistic about your future, don’t miss this opportunity. 

By submitting your information and application, you confirm that you have read the above job descriptions and agree to the terms. 

Ready for your next exciting opportunity?